Delivery and Returns

DELIVERY POLICY

At Tannus Tyres, our aim is to dispatch all orders placed before 14:00 GMT within 48 hours of receiving the order, subject to stock availability (If we are unable to validate your order, you will receive an email to inform you of this). Timescales of estimated delivery will be within 1 – 5 Working Days (UK Mainland Only). Please note other circumstance which may possibly cause a delay is when the delivery company used has a problem with their service itself. This, again, is a very rare situation, but is unfortunately beyond our control. In these situations, we will do our very best to find a quick and effective resolution for the situation and ensure that your order is delivered as quickly as possible.


RETURNS POLICY

Each unit comes with our 14-day money back guarantee or cooling off period. You have 14 days to decide if you are going to keep it or not. If within this 14 day period you don’t want it, return it to us unused and we will refund you the purchase price. After this 14-day period has expired you will not be entitled to your money back. Additionally, from the date of receipt you have 12 months cover with the manufacturer – simply meaning that if a problem occurs with your product after the initial 14-day period has elapsed (which the supply of spare parts cannot rectify) you can return the unit to us and we will have the manufacturer repair it, or if need be replace the unit for you providing the fault is found to be a result of either a manufacturing or material defect. If the manufacturer finds that the problem is due to misuse or neglect they reserve the right to levy a charge for the repair and return of the product. All our products are manufactured to the relevant British or European Safety Standards.